Privacy Policy
Privacy Policy
Updated September 2021
This following document sets forth the Privacy Policy for the Raeburn Advisors website, www.raeburnadvisors.com.au. Raeburn Advisors is committed to providing you with the best possible customer service experience. Raeburn Advisors is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to certain current or future Raeburn Advisors customer support features you may be required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions, or communicating with you about our latest news or offers. Those companies will be permitted to obtain only the personal information they need to deliver the service. Raeburn Advisors takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
Raeburn Advisors reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Contacting us
Raeburn Advisors welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday. Call: (07) 3555 5116 Email: admin@raeburnadvisors.com.au
What our clients say about us
At Raeburn Advisors we pride ourselves on offering simple, jargon free financial advice. Our clients seem to like what we do, some were even happy to tell the whole world about us!
Rachael – Skyrocket customer
Raeburn Advisors provide practical and easy to understand strategies for building a financial plan. We’ve learnt a lot and feel confident in the plan we have and achieving our goals. Raeburn Advisors really demystify financial planning into a plan that is attainable.
Rachael M.
Kerry – Skyrocket customer
We have been dealing with Ross from Raeburn Advisors for years and have found him to be extremely helpful. We have discussed our goals and he has shown us how to get there and given us simple, actionable advice to ensure we do. He is extremely personable and we would have no hesitation in recommending Ross to anyone to assist in anything financial.
Kerry T.
Ria – Skyrocket customer
Ross from Raeburn Advisors has recently assisted me with bringing my finances into alignment with my future financial goals. His super friendly & tailored approach has made the process very easy to understand and his prompt response and follow up have been a breath of fresh air. Ross is definitely NOT the typical financial advisor!
Ria C.
Janice – Approach customer
Since putting our finances in Ross's hands, our portfolio performs far better than previously! I cannot speak more highly of him - he has been ethical, trustworthy & extremely honest. As a retired, older couple, I’m always impressed by the way Ross goes above and beyond the call of duty including giving his time to help reassure us during these turbulent times.
Janice S.
Alan – Skyrocket customer
From the very start Ross has provided me with the very highest quality of advice; having reorganized my already well-performing superannuation portfolio into one that is very effectively riding out the current difficult times. Ross is a highly effective and trustworthy Financial Advisor and one that I have recommended to family, friends and colleagues. Certainly the best Advisor I have ever had.
Alan C.
We have times to suit your needs and we can meet face-to-face or you can book a virtual meeting.